Category Archives: Business

Super Communication Contract with MS Society

I’m nearing the end of a seven-week communication contract with the MS Society of Canada, in their BC & Yukon Division office at Metrotown in Burnaby.

I’ve been freelance editing and writing from my home office for nearly 15 years, so the thought of commuting and working at “a real job” in “a real office” with a bunch of strangers was a tad intimidating. I haven’t worked in an office since my journalism days in Tokyo back in the late 1990s.

But from the first day, all those apprehensions vanished.

The office atmosphere has been congenial, with warm, friendly folks eager to show me the ropes. It helps that there are lots of volunteers rotating in and out of the office every day, so staff are accustomed  to guiding newbies.

It doesn’t hurt that it turns out that there are two other Royal Roads University grads with the MA in Professional Communication in the office :-). Another common link.

In addition to some social media and document editing work, one of my main tasks has been interviewing MS Ambassadors  — people living with MS, researchers, and volunteers — who are willing to speak to the public and media about the disease, and to get additional training in public speaking and media relations. I’ve been writing up long and short ambassador bios that the society, and the ambassadors, can use in their outreach efforts.

It’s been an educational and inspirational experience chatting with these folks, and writing stories about their relationships with MS. The human spirit is amazing.

I’ve also had the opportunity to put my photography skills to use, documenting an MS Ambassador workshop in November, and popping by the gift-wrap booth in Metrotown near Winners several times to shoot a few of the nearly 200 volunteers wrapping gifts by donation to help #endMS. Got some gifts at Metrotown? The volunteers will be there during mall hours through Dec. 24.

Facebook: https://www.facebook.com/mssocietybcy

UPS Strikes Again

Here’s an email that I just wrote to Pono Music:

I really wish you wouldn’t use UPS.

I just received a notice from UPS that I will be charged a C$71.80 “brokerage fee” to receive my Pono Player. That’s outrageous considering there is supposedly free trade between the US and Canada.

I have never been charged brokerage fees for orders from the US by FedEx or USPS.

I strongly recommend that for shipments to Canada you do NOT use UPS.

Disappointed that my Pono will cost me an extra $70.

Sigh. It seems I often have trouble with UPS. No point in arguing with the poor guys who deliver, they have no explanation and can’t speak for the company.

I have actually not ordered some items when UPS was the only shipping choice. I’m sorry retailers, but jeez UPS what gives?

UPDATE: Pono has responded, stating “it’s your country’s tax laws.”

Save a Few Cents, Irritate a Customer

I ordered a SanDisk Ultra 32GB SDHC card online and got it today.

Disappointed that it came without a case. Every SDHC card I’ve ever bought previously — Kingston, ADATA, Patriot, and even some no-name ones — have always come with cases. And some SanDisk ones bought years ago.

I thought SanDisk was supposed to be a high-end product?

I’d think the difference between providing a case and just packing in flex must be on the order of a few cents.

SanDisk SDHC card no case

If You’re Reading This, You’re Guilty, As am I

I am an “environmentalist.” Local papers have labelled me an “activist.”

Yet as I sit here in my office, I am surrounded by metal, plastic, wood, paper — all materials mined or “harvested” from the environment I purport to protect.

I could not be sharing this with you, if you were not also in possession of plastic, glass, various metals that make up computers or tablets or smartphones, and the electrical energy required to  charge their batteries, and run the infrastructure of the Internet.

You are all plugged into your various electrical grids. Some of you could be burning coal to read this, some of you oil. Some of you may be fortunate to be using hydro power (which still kills rivers and fish).

Anyone out there know for sure that they’re purely solar? Or geothermal? And then, what materials were used to make those panels, or bore and set up those wells?

It’s a tough world we live in, for those of us aware enough to realize that we’ve got problems.

BTW this is not meant as message of despair, it’s meant to be a message of awareness, and stimulation to design things better going forward.

Installed Winter Tires on the Car

I got the winter tires installed on our faithful ’98 Subaru Outback today. Will be doing a trip into the BC interior later this month, and while there’s no snow yet, the higher passes could get some any day now.

I’ve always been a believer in winter tires from the days I first began driving in Saskatchewan a long time ago. And as the experts recommend, I put them on all four wheels. (And that’s not because of Subaru’s all-wheel-drive. You should do this for front-drive or rear-drive vehicles, too.)

The “all-season” tires that I use most of the year are rated “M+S” and therefore are accepted as snow tires in BC, but I figure using the real thing adds a margin of safety.

What I changed in my routine several years back was getting winter wheels (yes, those drab steel items). They pay off in just a few years, because if you keep your winter tires mounted on rims, dealers and garages will often swap summer for winter, and vice versa, for free as part of regular maintenance, since they need to take the wheels off to check brakes, etc., anyway.

Or if you just get the tires swapped, if they’re already mounted on rims, it’ll run around $40 rather than over $100.

And if you have a partner with aesthetic sensibilities that are offended when the mag wheels are replaced by black-painted metal, you will find that they will be eager to ante up for fancy wheel covers : -).

But what about the cost of those extra winter tires?

The way I see it, if you keep your vehicle for many years, like we do, there is no extra cost. You’d be buying new summer or all-season tires more often if you weren’t using winter ones, eh?

Oh, Please, Not Another ‘What Computer Should I Buy’ Thread

Today someone asked that question again in one of the groups that I follow on Facebook: “I’m looking for a new Windows notebook computer, any recommendations?”

This set off a massive number of replies, of course, including, as always, Mac Missionaries expounding upon their love for their machines. About 50 posts into the thread, someone finally had the sense to point out that the original question was about Windows.

As far as I am concerned, such threads are silly.

Let me state that I have, and use, Windows, Mac, and Linux machines in my home office.

These long-winded, highly opinionated threads erupt because folks love to chat and ask for advice, and give advice, but why not go to a reputable source like PC Magazine that runs annual surveys of hundreds of users and dozens of brands in relation to satisfaction, reliability, service issues, likelihood of repurchase, etc. (and yes, the surveys include Macs). Choose a couple of brands/models that are highly rated, and go check them out in a store.

Try them out. Use them.

On Facebook, or in other forums, we’re just trading personal biases and one-off experiences. There is no hope in hell that what’s good for Greg will be pleasing to Mariko, or comfortable for Janet, or beloved by Paul.

For example, my wife and I both have ASUS notebooks (the brand chosen mostly because it tends to have pretty good bang for the buck, and is often found on sale), but very different models. Different uses and preferences.

Mine is a small, highly portable 13″ model with a processor designed for long battery life on the go. My wife’s machine is big, with a 17″ screen, and a built-in numeric keypad because she’s studying accounting, and rarely carries the machine anywhere, though she can take it to class if she needs to.

I’ve had Mac, IBM (now Lenovo), Toshiba, and ASUS notebook computers. They have all been reliable. My office towers for decades have been no-name, custom-configured machines, aside from the odd Gateway or hand-me-down Dell. They have all run fine, too.

So please, do your research, and most importantly, take the time to try out, and find, the computer that suits you, and fulfills your needs.

Slow-Charging Samsung? Swap Cables

My Samsung S3 has been charging extremely slowly for awhile now. I can leave it plugged in overnight, and it will show only a 40-45% charge in the morning.

And I replaced the battery recently.

Searching online shows that many folks have resolved this by using a different USB cable — apparently the phone can sense if there’s any problem with a cable and will draw less if it thinks a cable is damaged.

If that doesn’t solve the problem, others say to try a new charger. I’ve got lots of USB chargers and cables around, so will try the different cable solution first, and if that doesn’t do anything, try a different charger.

UPDATE: An hour after I began writing this post, and, er, obviously before I posted it — my phone is apparently fully charged. The different cable, on first blush, appears to have solved the issue.

Burnaby Unveils Refurbished Citizens’ Plaza

I attended the “Official Dedication and Unveiling of the New Commemorative Paving Stones at Citizen’s Plaza” at Burnaby City Hall today.

It was a lovely, sunny, autumn day, with a congenial crowd of local volunteers, City staff, and politicians. In addition to the unveiling of redone commemorative paving stones (they’d faded over the years), the event was also an opportunity to recognize several Burnaby Citizen of the Year Kushiro Cup award recipients, inductees to the Burnaby Business Hall of Fame, and the Burnaby Sports Hall of Fame. These awards had been presented at previous events, but it was nice for recipients to get another round of public appreciation.

The event was combined with an Open House at City Hall, and many City departments had displays.

Burnaby Citizens' Plaza
People checking out commemorative paving stones

Burnaby Aft Gallery display
Burnaby Art Gallery booth

Sheep eco-sculpture
Burnaby has an ongoing eco-sculpture program. There were several sheep on display in readiness to be planted for the upcoming Year of the Ram (Sheep)

Burnaby Fire Department
Burnaby Fire Department presence

Burnaby RCMP booth
Burnaby RCMP booth

Burnaby volunteer monument
Monument in City Hall garden commemorating volunteers

Byrne Creek Streamkeepers founders paving stones
Paving stones commemorating the four founding members of the Byrne Creek Streamkeepers

Copying Photos to New Computer

Tonight I started the process of copying my photos to my new Windows 8.1 computer. I have set up the Photos folder to automagically redirect to the D drive (second 2TB hard drive that I specified to be installed in the new system).

Instructions on how to redirect a folder here.

The new computer is now copying 154,596 files, for a total of 1.22TB from a NAS (network attached storage) backup system. Windows 8.1 estimates that this will take about 12 hours. Initially it thought 17 hours. OK, now 8.5 hours. Whatever. That’s why it’s great to have more than one computer when you rely on them for business and pleasure. I am writing this on my Mac Mini that I mostly use to fool around on.

I like having my photos on an internal HD. Faster access than on a NAS or external USB drive. I use NAS and USB for backup.