As I posted a few days ago, we had a water line break on our top floor, and water cascaded down through the living room ceiling, and through walls all the way to the basement.
It’s been a tiring week.
However, I’ve been pleased with my initial contacts with the insurance company, The Dominion, and the restoration firm they recommended, Barclay Restorations.
While no work has been done yet, aside from assessing damage and placing several large commercial fans here and there to dry things out, everyone that I’ve had contact with has been prompt, professional and courteous.
Both the adjuster from the insurance company, and a couple of fellows who came at different times from Barclay, have been on time, and if they were running late, they phoned to let me know.
Tomorrow a few guys are coming by to check how the drying is coming along (it will be a relief to get all those fans shut down), and pull out some lino in the basement that has to go. They will also likely make a few exploratory cuts in walls if their meters detect any residual moisture.
It will be a lengthy process–I’ve been warned it could take several weeks from getting everything estimated and approved, and the work done.
But I feel we are in good hands.